Privacy Policy
Your privacy matters to us. Learn how we protect your data.
At Ticketase, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Introduction
Ticketase is committed to transparency, affordability, convenience, and data security. This policy outlines how we collect, use, and protect your data.
2. Data Collection and Usage
2.1. Types of Data Collected
We collect personal data such as your name, email, phone number, and date of birth. We may also collect verification documents when needed. Additionally, we collect transaction data, including purchase history, and usage data, such as your event interests and browse patterns.
2.2. How We Use Your Data
We use your data to process registrations and purchases, share updates and promotions, personalize your experience, and fulfill legal obligations.
3. Data Protection and Sharing
3.1. Protection Measures
We use industry-standard security measures, including encryption and secure storage, to protect your information. We utilize trusted third-party gateways for payment processing and do not store any payment data ourselves. We also conduct regular audits to protect your information.
3.2. Data Sharing
We may share your data with event organizers for the purpose of event management and with service providers (e.g., payment gateways, analytics tools) to facilitate our services. We may also share your data when required by law. Any data shared with third parties is minimal and kept confidential.
4. Data Rights and Deletion
4.1. Your Rights
You have the right to view, update, and request the deletion of your data at any time.
4.2. Data Deletion
You may request the deletion of your data through your account settings or by emailing support@ticketase.com. You have the option to retract your deletion request within 48 hours. Once data is deleted, it is permanent and unrecoverable.
4.3. Data Retention
We will retain your data for as long as it is necessary to provide our services and to comply with legal obligations.
5. Cookies
Ticketase uses cookies to improve functionality and personalize your experience. You can manage your cookie preferences through your browser settings.
If you have any questions about this Privacy Policy, please contact us at support@ticketase.com
